Built for Puerto Rico
Designed around Puerto Rico’s hospitality industry, local travel patterns, and independent Vehicle Providers.
Partner With RIDDUP
Helping Puerto Rico’s hospitality community connect guests with reliable transportation.
Whether you’re recommending transportation to your guests, becoming a Vehicle Provider, or both, RIDDUP provides an organized reservation platform built specifically for Puerto Rico.
One connected process
Hospitality Partners
RIDDUP
Vehicle Providers
Travelers
What RIDDUP brings together
One framework for every reservation.
From the first request through provider payout, Riddup helps keep the key reservation steps organized and documented.
Reservation Requests
Guest Verification
Secure Payment Processing
Reservation Documentation
Protection & Coverage
Reservation Support
Provider Payouts
Why partner with RIDDUP
Participation with a clear operational foundation.
Flexible Ways to Participate
Recommend Riddup to your guests, become a Vehicle Provider, or do both in the way that fits your business.
Structured Reservation Platform
A documented reservation process from the initial request through provider payout.
Secure Payment Processing
Reservation payments and refundable security deposits are securely processed using Stripe.
Consistent Reservation Experience
Verification, payment collection, documentation, and operations follow one reliable process.
Reservation Support
Riddup supports guests and Vehicle Providers throughout the reservation journey.
Choose how you’d like to participate
Built to complement the way you already serve travelers.
Hospitality Partner
Recommend trusted transportation.
Ideal for vacation rental hosts, property managers, boutique hotels, tour operators, travel advisors, and concierge teams.
- Recommend Riddup to guests looking for reliable transportation.
- Stay focused on delivering an exceptional guest experience.
- Riddup supports verification, payment, documentation, and reservation support.
Vehicle Provider
Operate your vehicles with support behind each reservation.
Ideal for individual vehicle owners, fleet operators, and hospitality businesses.
You remain in control of
- Vehicle availability
- Rental pricing
- Reservation approval
- Pickup & return coordination
Riddup supports
- Reservation management
- Guest verification & payment
- Documentation & deposits
- Payouts & reservation support
The RIDDUP reservation journey
A consistent process from request to payout.
Reservation Request
The traveler browses available vehicles or submits a reservation request.
Reservation Review
Riddup reviews the request, answers questions, and confirms availability.
Provider Approval
The Vehicle Provider reviews the request and decides whether to accept it.
Guest Verification
When applicable, Riddup facilitates identity verification through Stripe Identity.
Secure Payment
The guest completes reservation payment through Stripe.
Reservation Confirmed
Riddup connects the guest and provider to coordinate pickup, return, or delivery.
Vehicle Return
The reservation concludes according to the agreed return arrangements.
Provider Payout
Vehicle Providers receive payout after the reservation is successfully completed.
Explore operating guides
The details behind the reservation process.
Every reservation is supported by documented operational procedures.
Protection & Coverage
Understand responsibilities, operating procedures, and important coverage information.
View guideClaims & Incident Process
Learn how reservation-related incidents are documented and coordinated.
View guidePayments & Payouts
Review payments, refundable security deposits, and Vehicle Provider payouts.
View guideGuest Verification
Learn how Riddup facilitates verification through Stripe Identity.
View guide
Yes. Hospitality professionals can recommend Riddup to guests while Riddup supports the reservation process.
Yes. Many hospitality professionals begin by recommending Riddup and later decide to list one or more qualifying vehicles.
Absolutely. Many Vehicle Providers begin with a single qualifying vehicle and expand over time.
Vehicle Providers set their own rental pricing. Riddup does not determine rental rates.
Yes. Every reservation request is reviewed by the Vehicle Provider before it is confirmed. Vehicle Providers remain in control of reservation approvals.
Reservation payments and refundable security deposits are securely processed through Stripe. Vehicle Providers receive payouts according to Riddup’s payout schedule after completed reservations.
Eligible reservations require a refundable security deposit, collected through Stripe before pickup according to Riddup’s Reservation Policies.
When applicable, Riddup facilitates guest identity verification through Stripe Identity before eligible reservations are confirmed.
Reservations are handled according to Riddup’s Reservation Policies. Refund eligibility depends on the applicable cancellation terms.
Ready to learn more?
Let’s talk about how Riddup can support your business.
Whether you’d like to recommend trusted transportation or become a Vehicle Provider, we’d be happy to learn more about your business.
Contact partner support